Research

NEW  Executive Perspective – Transformational Outsourcing – January 2010
Everest Group’s view on unlocking significant gains in business performance through transformational outsourcing.

NEW  Recruitment Process Outsourcing (RPO) – Supplier Profile Compendium – January 2010
Insights into the RPO supplier landscape and trends in the type of hiring by suppliers – features detailed snapshots of 17 major RPO suppliers.

NEW  IT Consulting as a Catalyst of ITO – The Pursuit of a Vague Synergy – January 2010
Examination of the linkage between consulting and outsourcing in the IT outsourcing marketplace. Includes overview, analysis, and best practices for a winning strategy.

Emerging Market Suppliers: A Valuable Lever for Risk Diversification – December 2009
Complimentary Research – In-depth look into CPM Braxis, EPAM Systems, Ness Technologies, Softtek, Spi Global Solutions, and Merchants as developing suppliers.

Patni: What If Ownership Changes Are Afoot? – December 2009
Complimentary Research – Explores Everest’s viewpoint on possible change at Patni – What it means for buyers, suppliers, and acquirers.

Demand Variation in Output-Based Pricing Contracts – November 2009
Complimentary Research – Investigation of challenges with increased adoption of output-based pricing and issues & resolutions of demand variation in pricing.

Mauritius as an Emerging Location for Delivery of Offshore Services – November 2009
Complimentary Executive Summary – Presents a fact-based view of Mauritius' current IT/BPO capabilities, highlights key differentiators to other offshore destinations, and outlines ways investors could leverage Mauritius in offshore delivery of IT/BPO services.

Pricing Structures in PO – Ensuring “Win-Win” Solutions – November 2009
Examination of latest pricing structure trends in PO with focus on pricing structures prevalent today, market trends in adoption of different pricing structures, factors impacting PO contract pricing, and best practices and recommendations for buyers and suppliers.

Recruitment Process Outsourcing (RPO) – Moving Beyond the Pioneer Stage – November 2009
Comprehensive coverage of the emerging RPO market and analysis across various dimensions – also provides case examples and case studies on successful RPO partnerships.

Market Vista: Q3 2009 – November 2009
Analysis highlighting trends in outsourcing and offshoring, insight on financial services and output-based pricing in ITO, focus on key cities in Asia, supplier developments, and more.

ITO Request for Information 2009 – A Market Insights Report – November 2009
Over 500 ITO deals analyzed in Q2 RFI – Detailed findings on IT market trends in IO, ADM, and bundled ITO deals.

Upcoming Research

• Offshoring and Outsourcing Trends in the Consumer Electronics Industry – January 2010
• RPO Supplier Landscape and Capability Assessment – January 2010
• Cloud Computing – February 2010

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Webinars

• February 2, 2010 – Proven Approaches – Developing an Effective Outsourcing Contract
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• December 15, 2009 – Everest 2010 Market Predictions.
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• December 10, 2009 – Emerging Market Suppliers: Understanding the New Landscape to Mitigate Risks.
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Click here for more webinar information.

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News

• 10 Outsourcing Trends to Watch in 2010 – CIO
• Knowledge-process outsourcing – Business Mirror
• Media increasingly outsources tech, copy editing – Computerworld

Click here for more news.

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