Payer ITO AR - tech imperatives

Payer technology focus is data security, analytics, legacy modernization, and digital initiatives

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Payer ITO AR - ITO deal activity

Payer ITO deal activity largely driven by regulatory pressures. Key payer IT themes in large deals: ICD-10, HIX, claims transformation, Medicare, infrastructure modernization.

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Payer ITO AR - customer centric

The evolution of customer-centric healthcare is triggering the demand for digital services and DW/BI

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Payer ITO AR - ITO mkt size

Steady growth in IT services outsourcing driven by stakeholders’ increased reliance on technology to contain costs and foster innovation

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Seizing RPA - oppt varies

The Robotic Process Automation (RPA) Opportunity Varies by Industry and Function

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