Insurers Will Need New IT Operating Models to Weather the Post COVID-19 Climate | Market Insights™
May 27, 2021
IT Operating Models
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IT Operating Models
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Recession Readiness Levers: cost reduction, investments, funding, efficiency/productivity
Engineering Services providers are enabling enterprises to:
Reduce cost
Localize and gain access to new markets
Access expertise and mitigate risk through specialists
Adhere to complex regulatory policies and security standards
Improve efficiency and quality
Ensure speed-to-market
Overcome internal capacity constraints
Develop quality management as a strategic process
As buyers’ needs evolve from traditional purchasing drivers – such as cost reduction – to emerging purchasing drivers – such as better technology and expertise – service providers also need to evolve to remain competitive
Keys drivers of RPA adoption in P&C Insurance: Operational optimization and cost reduction
Enterprises’ technology investment priorities largely focused on innovation
Payers can save up to 8X more through a comprehensive model, which includes BPaaS, payment integrity, and care management
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