Category: Market Insights™

Multi-Regional Contracts Growing in CCO | Market Insights™

CCO AR - mltrgnl CCO

Though comparatively low as a percent of the total, multi-region CCO contracts are on the rise as enterprises seek to consolidate their portfolios and ensure a consistent customer experience across regions.

As more Multi-National Corporations (MNCs) target additional geographies for growth, the number of multi-region contracts will continue to grow in the coming years.

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