Tag: AI

CPOs: Do More with Less in APAC through Gen AI, Innovation, and Rate Cuts | LinkedIn Live

LinkedIn Live

CPOs: Do More with Less in APAC through Gen AI, Innovation, and Rate Cuts

View the event on LinkedIn, which was delivered live on Thursday, March 21, 2024.

2024’s CPOs, senior procurement, and VMO leaders in the Asia-Pacific region are seeking to accelerate revenue growth while keeping rising costs at bay. In other words, they want to do more with less. 
 

To achieve this, they are focusing on adopting modern technologies such as generative AI (gen AI) to drive productivity, ensuring supplier innovation moves the needle, rebalancing their sourcing portfolios, and driving sustainable growth through optimized processes. 🛠️🔍

Watch this engaging APAC-focused LinkedIn Live discussion where our analysts and procurement veterans explored sourcing and supplier strategies that can drive accelerated revenue growth and enhance cost optimization. 

During this session, we explored:

✅ CPO and procurement leaders’ priorities in 2024 🎯
✅ How technology modernization (e.g., through gen AI) can drive productivity and accelerate revenue growth 🚀
The outlook for pricing in 2024 in APAC and the best-in-class negotiation and contracting tactics that procurement and category management leaders are using 💰
✅ How sourcing and supplier management leaders are driving innovation from their strategic suppliers

Meet the Presenters

Image 2024 02 20 14 53 37
Head of Procurement, India
Philip Morris International
Malhotra_Bhanushee
Practice Director
Everest Group
Image 2024 02 20 14 54 00
Head of APAC Strategic Sourcing & Global Buying Center
Uber
Sharma Abhishek 1
Partner
Everest Group

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery?

View the event on LinkedIn, which was delivered live on Thursday, March 14, 2024.

In 2024, technology will likely be a significant differentiator in customer experience (CX) services, offering overall improved customer experiences and cost rationalization of CX services offered. Forward-thinking enterprises are questioning how new technologies such as generative AI (gen AI) will be commercialized and how it will impact CX services. 🌐

Watch this LinkedIn Live discussion with Everest Group’s David Rickard, Partner, Kunal Verma, Vice President, and Rahul Barwe, Vice President, to learn about emerging technologies’ impact on CX services and how they can be leveraged for commercial gain. 📈🔍

During this engaging LinkedIn Live, we discussed:

✅ The recent technologies being included in CX outsourced deals
✅ The impact of these technologies on pricing models for CX services
✅ How to commercialize Gen AI solutions

Meet the Presenters

Barwe Rahul
Vice President
Everest Group
Rickard David
Partner
Everest Group
Verma Kunal
Vice President​
Everest Group
Aniruddha edited

Navigate Gen AI Risks in Supply Chain and Procurement: Planning for Success | LinkedIn Live

LINKEDIN LIVE

Navigate Gen AI Risks in Supply Chain and Procurement: Planning for Success

View the event on LinkedIn, which was delivered live on Thursday, February 1, 2024.

Sourcing and supply chain teams are awash in data and content, making the function a prime opportunity to implement generative AI (gen AI). However, these functions also face significant ethical, privacy, and accuracy concerns. 📊

📢Watch this LinkedIn Live event to hear our experts discuss how the market, providers, and functional leaders are addressing these challenges to pave the way for innovation. This event is a follow-up to our previous LinkedIn Live discussion, The Possibilities for Generative AI in Sourcing.

During the event, we explored:

  • 🌐 The risks, challenges, and barriers to gen AI adoption and how organizations can position themselves for success
  • 🌐 How procurement leaders can navigate the ethical, privacy, and security concerns in the adoption of gen AI to drive innovation
  • 🌐 The technology providers in the gen AI space that sourcing and supply chain teams can work with

Meet the Presenters

Enterprises Aim to Move Beyond Pilots, Accelerate Consumption of AI in 2024—Everest Group, Yates Ltd.

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd.

 

DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations. This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd. The survey also revealed that improving the velocity of existing operations is the primary motivation driving enterprise gen AI initiatives.

The interviews conducted with global CIOs between October 23, 2023, and January 24, 2024, also underscore that gen AI is more than a passing trend, having successfully penetrated early enterprise adoption thresholds. Nearly 83% of global enterprises are either actively testing their capabilities through pilot programs or have already adopted gen AI for one or more production-grade use cases.

 

Key Findings from the Survey:

  • Sixty-one percent (61%) of global enterprises are actively exploring and piloting gen AI and 22% have already deployed gen AI for at least one or more processes. Another 15% plan to pilot gen AI soon.
  • The three top objectives CIOs are trying to achieve through gen AI are:
    • accelerating consumption of existing digital tools
    • reducing the latency of knowledge sharing
    • shortening the product development lifecycle.
  • CIOs identifying their top three challenges to scaling gen AI initiatives most often named lack of clarity on success metrics (73%), budget/cost concerns (68%) and the fast-evolving technology landscape (64%). Additionally, 55% named data security and privacy concerns, while 41% cited talent shortage.

 

The full report of findings — “Capturing the Generative AI Pulse: An Exploration of the CIO Mindset” — identifies the current state of enterprise generative AI adoption and the key challenges in scaling AI initiatives. The report also showcases three waves of generative AI adoption levels for enterprises and provides guidance to help enterprises advance in their generative AI adoption journey. The full report is available for complimentary download.

“Unquestionably, gen AI hype dominated 2023, but our survey indicates that it is more than a passing trend,” said Abhishek Singh, partner at Everest Group. “Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments.

“Although enterprise adoption of gen AI is far from its anticipated peak, enterprises continue to experiment with unique use cases in a wide variety of industries, ranging from high-tech and financial services to healthcare and retail,” continued Singh. “As more of these initiatives document measurable impact, we’ll see adoption and full-scale implementation of gen AI accelerate considerably.”

Everest Group maintains that this shift from Wave 1 to Wave 2 will demand that enterprise leaders cultivate data-driven cultures and invest in digital and data maturity. Successful transitions will also require a comprehensive approach that incorporates technological advances, organizational readiness and ethical considerations.

“Gen AI is transforming senior executives’ perspectives on efficiency, growth and competitive advantage, and will revolutionize their operational strategies,” stated Charlotte Yates, the founder and CEO of Yates Ltd. She emphasized the need for a forward-thinking blueprint in Wave 2 to effectively implement gen AI use cases: “This blueprint should address a wide range of opportunities, risks, and investments in platforms, operating models, organization design, governance, strategic partnerships and culture.”

 

About Yates Ltd.

Yates is an IT and business consultancy that partners with senior executives to create the strategy, blueprints, financial mechanisms and execution plans to drive and achieve transformation. Our clients gain measurable cost savings, new capabilities, and the ability to outperform their competition. Our areas of focus include enterprise networks, software, managed services, end user services and automation. Services include strategy, sourcing, program execution, change management, communications and governance. Yates Ltd. is a WBENC-certified woman-owned business.

About Everest Group

Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at www.everestgrp.com.

Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology.

 

DALLAS, November 16, 2023 — Everest Group today released the inaugural edition of the “Everest Group Artificial Intelligence Top 50™” (AI Top 50), a list of the world’s largest AI technology providers. AI technology providers are those that develop and integrate Artificial Intelligence (AI) as a central component in their products and solutions.

“As AI technology rapidly advances, it is redefining human-machine interactions and reshaping industries, if not our way of life,” said Vishal Gupta, vice president at Everest Group. “The remarkable growth in AI innovation has given rise to more than 5000 AI technology providers in the past decade alone, by our estimates. The Everest Group AI Top 50 will help enterprises identify the 50 largest, most well-funded, and relatively scaled-up AI-first companies amongst this sea of AI technology providers. The list also helps AI technology providers to compare themselves against others in the industry.”

Topping the 2023 AI Top 50 list are these 10 technology providers:

  1. Open AI
  2. Palantir
  3. Anthropic
  4. Databricks
  5. Dataiku
  6. SenseTime
  7. 4Paradigm
  8. DataRobot
  9. Gong
  10. C3 AI

 

*** Download a complimentary copy of the 2023 Everest Group AI Top 50 list and analysis ***

 

Key Highlights of the Everest Group AI Top 50 Report

The Everest Group AI Top 50 includes numerous additional research findings, including:

  • The U.S. hosts the most AI technology providers (72%); however, innovative companies are emerging globally. China follows with 12%, showcasing its rapid ascent in the global tech arena driven by its booming domestic market.
  • Almost 50% of the technology providers in this list offer applied AI solutions. Applied AI includes applications and solutions that solve real-world problems and address specific business needs of enterprises in specific industries.
  • Privately held companies (82%) dominate the Everest Group AI Top 50 distribution in comparison to public companies (18%). Collectively, the AI technology providers in this list have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology.
  • Everest Group has documented a noticeable trend of decreasing time to unicorn status for AI providers in various industries worldwide.

“While we’ve recently seen a surge of AI innovation over the past year, Dataiku has been at the forefront long before the AI hype,” said Krish Venkataraman, President of Dataiku. “Our inclusion in Everest Group’s inaugural AI Top 50 list is a testament to our AI-first approach for customers worldwide – making Everyday AI a possibility for all.”

 

About the Everest Group AI Top 50™

The Everest Group AI Top 50™ is a global list of the Top 50 AI-first providers. To qualify for the list, providers must meet three criteria:

  • AI-first: These providers develop and integrate AI as a central component in their products and solutions to a degree that without it, their offerings would be fundamentally incomplete. Providers that have AI as a feature which helps in improving their current offering, such as automation-first vendors, are excluded from this assessment.
  • Software-first: These providers develop and provide software-based AI solutions as their primary offering. The list excludes providers offering pure play hardware and service-based AI offerings.
  • B2B focus/offerings: These providers offer software products and solutions to meet the technological needs of other businesses. The list excludes providers that exclusively offer AI solutions for consumer (B2C) purposes.

Technology providers are ranked based on their overall AI revenue (40%), total funding received (30%), growth in funding during last two years (15%), and market valuation (15%).

 

About Everest Group

Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at www.everestgrp.com.

Untangling the Risks of Generative AI: Solutions to Your Safety Concerns | Webinar

ON-DEMAND WEBINAR

Untangling the Risks of Generative AI: Solutions to Your Safety Concerns

There is an increasing urgency among enterprises to explore the potential benefits of generative AI and leverage it to stay ahead of the curve. However, with all its promises, enterprises and providers must be wary of the pitfalls that can hinder its scaled adoption.

By addressing the risks and challenges head-on, enterprises can access the possibilities of generative AI, while service and technology providers can ensure their solutions are ethical, safe, and responsible.

Watch this webinar as our analysts uncover the critical risks and safety considerations surrounding generative AI. They will also explore generative AI business implications and present potential solutions. 


What questions has the webinar answered for the participants?

  • What are the key risks or safety considerations related to generative AI?
  • What are the implications of these risks for enterprises? 
  • What are the best practices or potential solutions to overcome generative AI risks?

 Who should attend?

  • Global enterprises 
  • CIOs, CTOs, CDOs, Chief AI officer (CAIO)
  • IT managers
  • Technology directors
  • Data & analytics heads
  • ITS/BPS strategy heads
  • Senior AI executives
  • Service providers
  • Technology providers
Practice Director
Vice President
Senior Analyst

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