Healthcare & Life Sciences

We cover the healthcare & life sciences industry across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Industry expertise in Banking, Financial Services & Insurance, Healthcare and more

Our Healthcare & Life Sciences Coverage

Our data and analysis of the healthcare & life sciences industry spans all its geographies and sub-segments. Our research provides focused and up-to-date insights on the healthcare & life sciences landscape across Healthcare Payers, Healthcare Providers, and Pharmaceutical & Life Sciences enterprises

 
Everest Group's fact-based reports

Healthcare & Life Sciences Business Process Outsourcing (BPO) Reports

Our Healthcare & Life Sciences BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market. Access to reports and our analysts are available as part of an annual subscription

 

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Everest Group's fact-based reports

Healthcare & Life Sciences Information Technology Outsourcing (ITO) Reports

Our Healthcare & Life Sciences ITO reports focus on the technologies specific to these industries. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market. Access to reports and our analysts are available as part of an annual subscription

 

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GIC

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set up a healthcare & life sciences delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

 

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Recent-Research Recent Healthcare & Life Sciences Reports

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Exploring GICs in the Life Sciences Industry

Given the need for improved efficiency and quicker time-to-market, IT outsourcing landscape of life sciences companies is set to change. Many firms are alr[...]
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Healthcare Payer BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016

As Obamacare continues to bring about changes in the market, healthcare payer market remains in a dynamic state.[...]
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Healthcare Payer BPO PEAK Matrix 2016 Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilities, covering more than 50[...]
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Contact Center Outsourcing (CCO) Market for the Healthcare Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2017

The healthcare Contact Center Outsourcing (CCO) market continued [...]
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