Banking, Financial Services & Insurance (BFSI)

We cover the BFSI industry across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Industry expertise in Banking, Financial Services & Insurance, Healthcare and more

Our BFSI Coverage

Our data and analysis of the BFSI industry spans all geographies and sub-segments within BFSI (e.g., lending, asset management, property & casualty, life & annuities). We analyze both the processes and technologies unique to BFSI, as well as include BFSI in all services markets which are not unique to BFSI, such as contact center, finance & accounting, human resources, applications testing and others

Everest Group's fact-based reports

BFSI BPO Published Reports

Our BFSI BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the complex BFSI sector. Access to reports and our analysts are available as part of an annual subscription

 

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Everest Group's fact-based reports

BFSI ITO Published Reports

Our BFSI ITO reports focus on the technologies specific to these industries. Our research comprehensively analyzes the key dynamics of the complex BFSI sector. Access to reports and our analysts are available as part of an annual subscription

 

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GIC

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set up a BFSI delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Recent-Research Recent BFSI Reports

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Rise of Automation in P&C Insurance

The global business environment is changing; with emphasis on cost optimization, better customer experience, faster and error-free processing, and perfect regulator[...]
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Mobility Services in Global Insurance PEAK Matrix 2016 Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilities, cove[...]
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Mobility Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016

Enterprises in the insurance industry are reviewing their business strategies in the wake of un[...]
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Banking BPO Service Provider Profile Compendium

The banking BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 17 service providers in the market. Th[...]
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