Banking, Financial Services & Insurance (BFSI)

We cover the BFSI industry across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Industry expertise in Banking, Financial Services & Insurance, Healthcare and more

Our BFSI Coverage

Our data and analysis of the BFSI industry spans all geographies and sub-segments within BFSI (e.g., lending, asset management, property & casualty, life & annuities). We analyze both the processes and technologies unique to BFSI, as well as include BFSI in all services markets which are not unique to BFSI, such as contact center, finance & accounting, human resources, applications testing and others

Everest Group's fact-based reports

Banking & Financial Services BPO Published Reports

Our fact-based and easy-to-digest reports on the Banking & Financial Services BPO markets include processes such as lending, mortgages, and asset management. Access to reports and our analysts is available as an annual subscription

 

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Everest Group's fact-based reports

Banking, Financial Services and Insurance ITO Published Reports

Our BFSI ITO reports focus on the technologies specific to these industries. Our research comprehensively analyzes the key dynamics of the complex BFSI sector. Access to reports and our analysts is available as part of an annual subscription

 

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Everest Group's fact-based reports

Insurance BPO Published Reports

Our fact-based and easy-to-digest reports on the Insurance BPO markets include processes such as Property & Casualty and Life & Annuities. Access to reports and our analysts is available as an annual subscription

 

 

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GIC

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set up a BFSI delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Recent-Research Recent BFSI Reports

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Trade Finance of the Future

In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to re[...]
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Business Process Services Delivery Automation (BPSDA) – 2017 – Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabil[...]
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Business Process Services Delivery Automation (BPSDA) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

The Business Process Services (BPS) market is being buffeted by strong winds of[...]
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Property and Casualty (P&C) Insurance BPO Annual Report – Embracing the Digital-First

The continuum of challenges for the traditional P&C insurers is demanding them to revamp their strategy and [...]
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