Banking, Financial Services & Insurance (BFSI)

We cover the BFSI industry across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Industry expertise in Banking, Financial Services & Insurance, Healthcare and more

Our BFSI Coverage

Our data and analysis of the BFSI industry spans all geographies and sub-segments within BFSI (e.g., lending, asset management, property & casualty, life & annuities). We analyze both the processes and technologies unique to BFSI, as well as include BFSI in all services markets which are not unique to BFSI, such as contact center, finance & accounting, human resources, applications testing and others

Everest Group's fact-based reports

BFSI BPO Published Reports

Our BFSI BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the complex BFSI sector. Access to reports and our analysts are available as part of an annual subscription

 

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Everest Group's fact-based reports

BFSI ITO Published Reports

Our BFSI ITO reports focus on the technologies specific to these industries. Our research comprehensively analyzes the key dynamics of the complex BFSI sector. Access to reports and our analysts are available as part of an annual subscription

 

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GIC

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set up a BFSI delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Recent-Research Recent BFSI Reports

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Nearshore Europe Banking BPS Market: Will Europe Bank on Nearshore?

The locations in nearshore Europe play a critical role in delivery of banking BPS for both global and European banks, especially for[...]
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Smart Contracts on Distributed Ledger – Life in the Smart Lane

Blockchain is currently one of the most exciting technological developments in the BFSI industry and is rapidly gaining traction due to[...]
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IT Outsourcing in Global Capital Markets – Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium

The capital markets industry is grappling with high regulatory press[...]
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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016

The global L&P insurance BPO market continues to show steady growth. It registered 7% growth in r[...]
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