Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Comprehensive views across sourcing models and locations for leading industries
green rectangle with text

Banking, Financial Services & Insurance

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meeting changing business needs

LEARN MORE

Banking, BFSI, Cross-Selling

Healthcare & Life Sciences

Healthcare payers, providers and life sciences organizations face a challenging environment of spiraling costs and public scrutiny. Next generation global services can help address the complexity while also providing cost savings opportunities

LEARN MORE

healthcare

Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

LEARN MORE

Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta

Vice President

Contact CJ

Analyst Spotlight

Anupam Jain

Anupam Jain

Practice Director, Business Process Services

Anupam manages Everest Group’s BFSI-BPO, Healthcare-BPO and Analytics BPS subscription offerings. He assists clients on topics related to optimizing business process service delivery models, with an emphasis on Financial Services, Life Sciences, and Analytics.

LEARN MORE
Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

LEARN MORE
Abhishek Singh

Abhishek Singh

Practice Director, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

LEARN MORE

Recent-Research Recent Industry Research

View all

Internet of Things (IoT) in Medical Devices

The world has been flooded with connected devices, and this trend is here to stay. The advancement in the semiconductor industry, especially the development[...]
See Report

Changing Market Dynamics for Cards Issuers – Adapting to Succeed in the Changing Order

While the cards market has always been a gold mine for the card issuers, of late things have started to change.[...]
See Report

Banking, Financial Services, and Insurance (BFSI): Global Services Trends in Q4 2016

Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a [...]
See Report

Technology & Communication (T&C): Global Services Trends in Q4 2016

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navig[...]
See Report

Interested in executive thought leadership? Sign up for our curated insights