Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Comprehensive views across sourcing models and locations for leading industries

Banking, Financial Services & Insurance

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meeting changing business needs


Banking, BFSI, Cross-Selling

Healthcare & Life Sciences

Healthcare payers, providers and life sciences organizations face a challenging environment of spiraling costs and public scrutiny. Next generation global services can help address the complexity while also providing cost savings opportunities



Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more


Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta

Vice President

Contact CJ

Analyst Spotlight

Anupam Jain

Anupam Jain

Practice Director, Business Process Services

Anupam manages Everest Group’s BFSI-BPO, Healthcare-BPO and Analytics BPS subscription offerings. He assists clients on topics related to optimizing business process service delivery models, with an emphasis on Financial Services, Life Sciences, and Analytics.

jimit arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

Abhishek Singh

Abhishek Singh

Practice Director, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.


Recent-Research Recent Industry Research

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Big Data and Analytics Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016

Enterprises in the insurance industry are reviewing their business strategies in [...]
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Big Data & Analytics Services in Insurance PEAK Matrix - 2016 - Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilit[...]
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Capital Market BPO – Service Provider Profile Compendium 2016

The capital markets BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 14 service pro[...]
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Addressing Payer Costs through a Comprehensive Model

This viewpoint focuses on helping payer executives approach breakthrough cost savings by addressing medical and operational costs together.
See Report

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