Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Comprehensive views across sourcing models and locations for leading industries

Banking, Financial Services & Insurance

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meeting changing business needs

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Banking, BFSI, Cross-Selling

Healthcare & Life Sciences

Healthcare payers, providers and life sciences organizations face a challenging environment of spiraling costs and public scrutiny. Next generation global services can help address the complexity while also providing cost savings opportunities

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healthcare

Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

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Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta

Vice President

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Analyst Spotlight

Anupam Jain

Anupam Jain

Practice Director, Business Process Services

Anupam manages Everest Group’s BFSI-BPO, Healthcare-BPO and Analytics BPS subscription offerings. He assists clients on topics related to optimizing business process service delivery models, with an emphasis on Financial Services, Life Sciences, and Analytics.

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Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

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Abhishek Singh

Abhishek Singh

Practice Director, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

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Recent-Research Recent Industry Research

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Rise of Automation in P&C Insurance

The global business environment is changing; with emphasis on cost optimization, better customer experience, faster and error-free processing, and perfect regulator[...]
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Exploring GICs in the Life Sciences Industry

Given the need for improved efficiency and quicker time-to-market, IT outsourcing landscape of life sciences companies is set to change. Many firms are alr[...]
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Healthcare Payer BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016

As Obamacare continues to bring about changes in the market, healthcare payer market remains in a dynamic state.[...]
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Healthcare Payer BPO PEAK Matrix 2016 Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilities, covering more than 50[...]
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