Industry-Specific Technology Services

Everest Group’s industry-specific Information Technology Outsourcing (ITO) research offers focused insights covering Banking, Financial Services & Insurance (BFSI) and Healthcare & Life Sciences

Cloud & Infrastructure, Digital & Applications and Industry-specific technology research by Everest Group

Our Coverage

Our data and analysis of BFSI and Healthcare & Life Sciences information technology services focus on the processes unique to those industries – we cover all geographies and disruptions created by new regulations and changing technologies

Everest Group's fact-based reports

BFSI ITO Published Reports

 

Our fact-based and easy-to-digest reports on the BFSI ITO markets includes processes such as lending, mortgages, asset management, P&C, and Life & Annuities. Access to reports and our analysts is available as an annual subscription

 

VISIT BFSI ITO LIBRARY

Everest Group's fact-based reports

Healthcare & Life Sciences ITO Published Reports

Our fact-based and easy-to-digest reports on the Healthcare & Life Sciences ITO markets includes processes such as payers, providers, and pharmaceuticals. Access to reports and our analysts is available as an annual subscription

 

VISIT HEALTHCARE ITO REPORT LIBRARY

Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set-up a new service delivery center with industry-specific skill sets or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

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Everest Group helps you benchmark global services

Benchmarking

Our industry-leading analysis can help you benchmark industry-specific services – prices for outsourced services, contracts and service levels, global delivery models, and more

 

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Recent-Research Recent Information Technology Services Reports

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Cracking the IT Innovation Code

Innovation in application services is an abstract concept. Due to multiplicity of buzzwords, methodologies, and technology platforms, every other enterprise or service [...]
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Rise of Automation in P&C Insurance

The global business environment is changing; with emphasis on cost optimization, better customer experience, faster and error-free processing, and perfect regulator[...]
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Exploring GICs in the Life Sciences Industry

Given the need for improved efficiency and quicker time-to-market, IT outsourcing landscape of life sciences companies is set to change. Many firms are alr[...]
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Customer (Dis)Satisfaction: Why Are Enterprises Unhappy with Their Service Providers?

Insights from our research reveal that almost 50% of the enterprises are dissatisfied with their service providers[...]
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