Industry-Specific Technology Services

Everest Group’s industry-specific Information Technology Outsourcing (ITO) research offers focused insights covering Banking, Financial Services & Insurance (BFSI) and Healthcare & Life Sciences

Cloud & Infrastructure, Digital & Applications and Industry-specific technology research by Everest Group

Our Coverage

Our data and analysis of BFSI and Healthcare & Life Sciences information technology services focus on the processes unique to those industries – we cover all geographies and disruptions created by new regulations and changing technologies

Everest Group's fact-based reports

BFSI ITO Published Reports


Our fact-based and easy-to-digest reports on the BFSI ITO markets includes processes such as lending, mortgages, asset management, P&C, and Life & Annuities. Access to reports and our analysts is available as an annual subscription



Everest Group's fact-based reports

Healthcare & Life Sciences ITO Published Reports

Our fact-based and easy-to-digest reports on the Healthcare & Life Sciences ITO markets includes processes such as payers, providers, and pharmaceuticals. Access to reports and our analysts is available as an annual subscription



Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set-up a new service delivery center with industry-specific skill sets or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision



Everest Group helps you benchmark global services


Our industry-leading analysis can help you benchmark industry-specific services – prices for outsourced services, contracts and service levels, global delivery models, and more




Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies



Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions



Recent-Research Recent Information Technology Services Reports

View all

Digital Enablers – State of Application Programming Interface (API) Adoption in Banking: The Open Banking Revolution

Regulations, evolving customer demands, and increased competition from FinTechs a[...]
See Report

Webinar Deck: Impact of Digital on the Future of Business Process Services (BPS) Industry – What, Where, and How?

Digital has emerged as the biggest disruptive force challenging existing business mo[...]
See Report

Healthcare Provider Annual Report 2017: Will the Real Value-Based Care (VBC) Please Stand Up?

Amidst consistent regulatory uncertainty, falling profit margins, and decreasing in-patient volumes, the d[...]
See Report

Digital Services – PEAK Matrix Assessment and Market Trends 2017: “Redefining Customer Experience with Digital”

Digital adoption has moved from being an IT agenda to an organization-wide agenda[...]
See Report