Other Offerings

Account Intelligence, Transaction Intelligence, and other offerings which may fit your need in a specific situation

Domain expertise in pricing, locations, GICs and service delivery technologies

There’s More?

Yes, beyond the capabilities described in other areas, we have additional offerings and capabilities which may be relevant in specific situations. Further, the richness of our datasets and flexibility of our problem-solving, allows us to tailor an approach to almost any client need

Research

Account Intelligence

Need to understand the details of how organizations are sourcing and delivering their global services? Account Intelligence is a unique methodology that utilizes data sources other than our proprietary RFI data to help unlock tactical insights into the current landscape of an account

 

 

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Research

Transaction Intelligence

Our on-line tool of publically announced outsourcing transactions allows organizations to find details about transactions by company, industry, geography, function, and more. Containing over 24,000 transactions, the tool provides valuable insights for planning sales efforts and understanding upcoming renewals

 

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Global  Sourcing Risk Radar

Global Sourcing Risk Radar

The global services market is fraught with uncertainty – political crises, natural disasters, currency fluctuations, service provider events. Global Sourcing Risk Radar provides the insight to effectively monitor, manage, and mitigate the risk in your global sourcing portfolio

 

 

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Custom decision support

Customize to Meet Your Needs

Our research is based upon a wealth of data sets and methodologies plus associated expertise that can be used to meet a variety of needs – across enterprises, service providers, investors, economic development agencies, and others. Speak with us to explain your particular needs and determine whether we might be able to assist

 

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Strategy, Execution & Optimization

Everest Group’s consulting practice provides clients with services to achieve major performance breakthroughs in the following key areas:

  • Strategy: Insight to help clients conceive and devise plans that achieve performance breakthroughs
  • Execution: Driving insight to action – with speed to impact and thought to repercussions
  • Optimization: Insight and grit to guide you in unleashing your company’s value

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Recent-Research Recent Reports

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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017

The global L&P insurance BPO market continues to show steady growth, both in terms of revenue and[...]
See Report

How Good are CCO Providers in Providing Digital Customer Experience – Buyers’ Perspective

The contact center outsourcing industry has been making a gradual shift from arbitrage-first to digital-[...]
See Report

Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017 - PEAK Matrix Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted an[...]
See Report

Digital Expectations of Buyers Transforming the Service Provider Landscape – Insurance AO PEAK Matrix™ Assessment 2017 and Profiles Compendium

The insurance sector is operating in an increasingly [...]
See Report