Service Provider Pursuit Support

Ensuring a differentiated proposition in strategic pursuits

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Our Coverage

Everest Group helps service providers clearly articulate all the key elements of a proposal in line with a specific client’s scope and situation

The IT and business services market is rapidly evolving. To improve success rates in competitive situations, it is critical for service providers to regularly assess their solutions, pricing, contracting effectiveness and differentiation. Additionally, having a preemptive winning stance increases renewal rates. Everest Group equips service providers with best-in-class metrics and competitive intelligence to retain and grow their customer base

Everest Group can help service providers increase their pursuit effectiveness in competitive bids and account growth in three different ways:

Price benchmarking

Price-to-Win Repository

Everest Group can help develop and refresh a core repository of contemporary benchmarks, including: pricing, delivery metrics, labor costs, service levels, terms & conditions, and more

 

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Working with our clients to help them make better decisions on their strategic global services

Live Bid Support

Everest Group partners with a service provider’s pursuit team on “live” bids or accounts to engineer competitive solutions, according to specifically stated scope and baselines. A live-bid engagement involves real-time, comprehensive guidance on most elements of a Request for Proposal (RFP) response

 

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Service industry trends

Win Rate Analysis

Everest Group can compare service providers’ wins and losses relative to similar scope wins in our databases to highlight strengths and weaknesses in provider pursuits. Our analyses include comparing bid solutions, evaluating sales effectiveness, assessing the peer capability landscape, market perception, customer feedback and more

 

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Recent-Research Recent Reports

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Webinar Deck: Market Vista™ 2016 Year-in-Review and Outlook for 2017

On February 16, Everest Group hosted a one-hour webinar that offered insights on the global services industry. Key themes discu[...]
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Procurement Analytics 3.0

In today’s rapidly transforming PO market, service providers are required to keep pace with the latest tools and techniques to drive superior business outcomes. One such po[...]
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Global Sourcing Centers of Excellence (CoEs): Helpers vs. Shapers!

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Cracking the IT Innovation Code

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