All Research Offerings

Published Reports or Custom Decision Support – a flexible model to meet your needs

From subscriptions to custom decision support Everest Group can help

Our Range of Research Offerings

Everest Group’s research capabilities are a unique and powerful combination of published reports and custom decision support – both powered by fact-based analysis and expertise. Our offerings are diverse and flexible – we can design a solution which is effective for almost any need

Everest Group's fact-based reports

Published Reports

Our published reports are available as an annual subscription service for access to a defined library of published content. Most subscriptions also include analyst access, data cuts, and workshops – these can be tailored to your needs.

To understand if a subscription to our published reports meets your needs, contact us to request a briefing and example content.

 

 

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Custom decision support

Custom Decision Support

Our custom decision support offerings span a wide array of needs and build upon the rich data sets developed for our subscription services. Custom decision support provides our clients with strategic advice and analysis on the topics which shape their most important global services decisions. Efforts can span from a few days to multiple months, depending upon the scope of analysis. Ongoing tracking and data services are also available.

 

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List of Custom Offerings

The following is a list of our most common offerings for decision support. These can be modified, combined and extended to meet most needs.


Blue Pages: Directory of Research and Events


Strategy, Execution & Optimization

Everest Group’s consulting practice provides clients with services to achieve major performance breakthroughs in the following key areas:

  • Strategy: Insight to help clients conceive and devise plans that achieve performance breakthroughs
  • Execution: Driving insight to action – with speed to impact and thought to repercussions
  • Optimization: Insight and grit to guide you in unleashing your company’s value

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Recent-Research Recent Reports

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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017

The global L&P insurance BPO market continues to show steady growth, both in terms of revenue and[...]
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How Good are CCO Providers in Providing Digital Customer Experience – Buyers’ Perspective

The contact center outsourcing industry has been making a gradual shift from arbitrage-first to digital-[...]
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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017 - PEAK Matrix Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted an[...]
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Digital Expectations of Buyers Transforming the Service Provider Landscape – Insurance AO PEAK Matrix™ Assessment 2017 and Profiles Compendium

The insurance sector is operating in an increasingly [...]
See Report