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Our research is a unique combination of published reports and custom decision support based on industry-leading analytics and expertise

Depth and breadth in ITS and BPS coverage

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No one matches the breadth and depth of our coverage in all major areas of information technology and business process services

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Comprehensive view across sourcing models and locations

Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

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Domain Expertise

We combine functional and industry expertise with deep domain knowledge in pricing, locations, Global In-house Centers, and service delivery technologies

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Market InsightsTM

Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics

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Timely data-driven comparative assessments of service providers

PEAK MatrixTM

Our PEAK Matrix™ research provides timely, data-driven comparative assessment of third-party outsourcing service providers in over 50 market segments

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Our research capabilities are a unique and powerful combination of published reports and custom decision support – powered by fact-based analysis and expertise

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Recent-Research Recent Reports

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Big Data and Analytics Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016

Enterprises in the insurance industry are reviewing their business strategies in [...]
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Big Data & Analytics Services in Insurance PEAK Matrix - 2016 - Global PEAK Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilit[...]
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The Impact of Technology on HR GICs – A Call to Action

Many of the disruptive technologies we are witnessing today, both in HR and the broader business process services world, have the potential to [...]
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Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2016 – Europe

The MSP market in Europe grew by annualized rate of 16% in 2015. Apart from the relatively[...]
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The Everest Group Difference

Research Practice

Eric Simonson

Managing Partner

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Research Practice

Ashish Sehdev

Senior Director

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