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We provide a comprehensive view across sourcing models and locations for leading industries that use global services

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Recent-Research Recent Reports

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Global Locations Annual Report 2016: Persistent Growth in Uncertain Times

The global services locations landscape continued to witness stable growth in 2016 in terms of market activity; however, reven[...]
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Future Readiness of GIC Talent Models

Rising adoption of digital services is bringing fundamental shifts in GIC operating models. While GICs are striving to align their talent models with emerging bus[...]
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Managing Large Outsourcing Portfolios

Large corporations run on maturity curve wherein the basis of a profitable business is often governed by internal efficiencies. These corporations lead the way in[...]
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Price Benchmarking – How to Go Beyond the Tip of the Iceberg

The volatility of the global economy has made buyers cautious and they want to squeeze every last cent from their outsourcing contracts. [...]
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Meet Our Analysts

A Client Story

Sakshi Garg

Practice Director, Global Sourcing


Megan Weis

Vice President, Business Process Services

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