Service Provider

As enterprises strive to create shareholder value, the service providers to whom they turn become more and more critical to their success.

At Everest Group, we advise our service provider clients — be they local staff, remote internal resources or third-party services firms — on how to deal with their most important opportunities and challenges across the functions and industries they serve.

We support service providers on a variety of fronts, including product/market strategy, service performance improvement and tactical sales pursuits, applying our industry insights and research, market-tested tools and capabilities, and resourceful, collaborative teams to help them be more effective.

Service providers seek Everest Group’s support in many areas, including:

  • Growth strategy/go-to-market strategy
    • Value proposition refinement
    • Pricing strategy
    • Competitive positioning
    • New offering development
    • Market entry strategy
  • Service delivery optimization
  • Organization effectiveness
    • Organization design
    • Change management
    • Capability/skill development
    • Sales effectiveness
    • Governance design and execution
  • Pursuit support
    • Account strategy
    • Accelerated sales cycles/sole source
    • Solution development
    • Negotiation support
  • M&A support
    • Strategy
    • Targeting
    • Deal support
    • Due diligence
  • Benchmarking
  • Risk management
    • Risk assessment
    • Delivery strategy risk
    • Client delivery risk
    • Risk management strategy
  • Transition support
    • Program management
    • Transformation strategy
    • Change management
  • Original research
    • Subscription research
    • Custom projects