Empowering Employee Experience through Digital HR Ecosystem | Webinar

Join Anil Vijayan, Partner at Everest Group, in this webinar as he delves into strategies to tackle the “great resignation” by reinventing employee experience using next-gen technologies and approaches to stay up-to-date with the fast-changing payroll compliance landscape.

Register for the webinar

When

Where

Live, virtual event

Presenters

Anil Vijayan
Partner, Everest Group

Shaakun Khanna
Head of HCM Strategy and Innovation, Oracle

Shankar Bharathan
Head of Global Payroll Product Strategy, Ramco Systems

Register for the webinar

Agile, Scalable and Global Workforce: Where Will Work Get Done in the New Reality | Event

Join Everest Group’s Rajesh Ranjan and Aniruddha Kulkarni in this keynote session as they discuss the new reality of work, including:

• The state of adoption of hybrid working models in organizations
• The new global delivery model
• How to navigate the challenges while transitioning to hybrid working
• How to untether talent from location

Register for the webinar

When

Where

Live, virtual sessions

Presenters

Rajesh Ranjan
Partner, Everest Group

Aniruddha Kulkarni
Practice Director, Everest Group

Register for the webinar

Is Agile Working? Where Enterprises Are Going Wrong | Webinar

LIVE WEBINAR

Is Agile Working? Where Enterprises Are Going Wrong

Access the on-demand webinar, which was delivered live on September 14, 2021.

Agile has been established as the de-facto software development of the future; yet, enterprises’ journeys and their ability to scale agile have been a mixed bag. This webinar will explore where enterprises have been successful with agile, the stumbling blocks, and what the road ahead looks like.

Our experts will answer the following questions for participants:

• What does success with agile look like, and how successful have enterprises truly been?
• What have best-in-class enterprises done right, and where have others gone wrong?
• How can enterprises accelerate value from agile journeys even as delivery methods evolve by the day?

Who should attend?

• CIOs, CTOs, CDOs
• IT strategy leaders
• IT application leaders
• IT procurement leaders
• Vendor management leaders
• Global sourcing managers/vendor managers

Ankit Gupta

Practice Director

Michel Janssen

Chief Research Officer

Ashwin Venkatesan

Vice President

Related Content 

• Making Distributed Agile Work – An Enterprise Adoption Guide
• Cloud-native Application Services – the Cloud-native Juggernaut is Rolling; Be Mindful of Pitfalls
• Application Services – Preparing for the Post-Pandemic World

CXO Agenda Item: Build a Talent Strategy for Today and Tomorrow | Webinar

LIVE WEBINAR

CXO Agenda Item: Build a Talent Strategy for Today and Tomorrow

Access the on-demand webinar, which was delivered live on September 9, 2021.

The global economy is poised for a robust recovery after the COVID-19 era; however, we are now seeing a steeply growing talent shortage across industries – and CXOs are discovering that attracting and retaining talent will require immediate and long-term strategy.

Join this webinar as our experts identify the key pillars of a forward-looking talent strategy, considering the impacts of moving to remote delivery, demographic shifts, disruption from climate change, social considerations, and corporate governance responsibilities.

Our speakers will answer the following questions:

• What are the key pillars of a forward-looking talent strategy?
• What are the key implications for short-term, medium-term, and long-term talent and locations strategy?
• What are the impacts on delivery locations’ desirability and new delivery center set-ups?
• What are current trends in outsourcing transactions, GBS set-ups, and service provider performance?

Who should attend?

• CIOs, CTOs 
• Chief Sustainability Officer
• IT strategy leaders
• Global sourcing managers/vendor managers
• Talent/HR leaders
• IT/BPO strategy leaders
• Outsourcing leaders

Michel Janssen

Chief Research Officer

Akshay Mathur

Practice Director

Rita N. Soni

Principal Analyst

Anurag Srivastava

Vice President

Related Content 

• IT Talent – Winning the Short-term Battle AND the Long-term War
• Skilling Strategies for GBS Organizations Pinnacle Model® Analysis 2021
• How Long Will the Acute Talent Shortage Last?

The Digital Levers You Need to Beat Escalating Costs | Webinar

Shirley Hung, Everest Group Partner, will join Mudit Kumar, Senior Director, Consulting at GEP, in a webinar titled The Digital Levers You Need To Beat Escalating Costs. They will discuss how artificial intelligence, predictive modeling, and other innovative technologies can help organizations mitigate rising costs and make more informed procurement and supply chain decisions.

Register for the webinar

When

Where

Live, virtual session

Presenters

Shirley Hung,
Partner, Everest Group

Mudit Kumar
Senior Director, Consulting, GEP

Register for the webinar

Leverage Process Mining to Drive Action and Successful Automation: Everest Group and Capita | Webinar

Join Everest Group Vice President Amardeep Modi along with Steve Bradley, Solutions Architect, and Jake Lashford, Group Director of Operational Excellence at Capita, in this webinar as they discuss the potential impact of process mining on the automation pipeline. You will also learn:

• What process mining methodologies may be applied at your organization
• How transparency and a holistic overview of processes boost automation ROI
• What challenges you may encounter on your process mining journey and how to overcome them

When

Thursday, September 2, 2021, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT, 8:30 pm IST

Where

Live, virtual event

Presenters

Vice President, Everest Group

Steve Bradley
Solutions Architect, Capita

Jake Lashford
Group Director of Operational Excellence, Capita

Grace Wang
Product Marketing Process Mining, UiPath

Kevin Kimes
Senior Analyst Relations Manager, UiPath

Build Your Next-Gen Contingent Workforce Strategy with MSP 4.0 | Webinar

Join this interactive session with Arkadev Basak, Vice President at Everest Group, and Randstad Sourceright global CEO Mike Smith to hear how the next era of managed services programs (MSP) is helping businesses drive workforce agility.

Key takeaways from the webinar include:

• Factors driving innovation in contingent workforce management
• Elements critical to an MSP 4.0 strategy
• The role that technology plays in your MSP 4.0 strategy
• Details to holistically measure the impact of these innovations in contingent workforce management

When

Where

Live, virtual session

Presenters

Arkadev Basak

Vice President, Everest Group

Mike Smith

Global CEO, Randstad Sourceright

BPO Mid-year Updates | Webinar

The unprecedented disruptions from the COVID-19 pandemic from the previous year has pushed businesses to learn to adapt faster and thrive with the crisis at hand in this current year. It is deemed that 2021 is a “rebound year for the Philippines’ BPO and Shared Services industry” as it possesses a more optimistic and stable outlook.

Everest Group’s Prashray Kala, Vice President, will join IBPAP President and CEO Rey Untal to present The Information and Communications Technology (ICT) committee’s annual BPO Mid-Year Updates.

When

Tuesday, August 24, 2021, at 6:00 am GMT, 11:30 am IST, 2:00 am EST

Where

Virtual session

Presenters

Prashray Kala

Vice President, Everest Group

Rey Untal

President and CEO, IBPAP

Application Services in 2021: Rate Hikes, Productized DevOps and More? | Webinar

LIVE WEBINAR

Application Services in 2021: Rate Hikes, Productized DevOps and More?

Access the on-demand webinar, which was delivered live on August 17, 2021.

Are your IT application services deals aligned with the current market dynamic? As rates rise, buyers and providers should be in preparation mode.

IT application services is one of the most mature yet dynamic functions within the outsourcing industry. Current trends like rapid changes in operating models, the advent of new technologies such as digital, buyer preferences, and provider capabilities have caused outsourcing deals in IT applications to undergo significant changes.

Drawing from live deals assessed and benchmarked by Everest Group, this webinar will deliver buyers and providers insights on pricing trends in IT application deals, current solution practices, the impact of automation, and quality and satisfaction-related tenets.

What questions will the webinar answer?

• How have operating models and solutions evolved in IT applications deals?
• How real is the talk around moving from SLAs to XLAs?
• What are recent pricing trends and the future pricing outlook?

Who should attend?

• CIOs, CTOs
• IT Strategy Leaders
• Head of IT Outsourcing
• IT Applications Department Leaders
• Global Sourcing Managers/Vendor Managers
• GBS Leaders managing IT outsourcing contracts

Achint Arora

Vice President, Pricing Assurance

Rahul Gehani

Partner, Pricing Assurance

Michel Janssen

Chief Research Officer

Register for the Webinar

Related Content 

• Sizing up your SAP S/4 HANA Implementation – Key Considerations to Estimating Your Effort Right
• Making Distributed Agile Work – An Enterprise Adoption Guide
• Cloud-native Application Services – the Cloud-native Juggernaut is Rolling; Be Mindful of Pitfalls
• Upcoming Contract Renewals – Application Services (AS) 2021
• Application Services – Preparing for the Post-Pandemic World

The Blind Side of New-age Apps – Beware Enterprises | Webinar

LIVE WEBINAR

The Blind Side of New-age Apps – Beware Enterprises

Access the on-demand webinar, which was delivered live on August 10, 2021.

As your enterprise progresses on its digital journey, it is imperative that your IT organization evolves at the same time to support changing business needs and generate tangible business value.

This need for synchronous change throughout enterprises is leading to a fundamental shift in the way applications are consumed and delivered – and it is emerging as a strategic pillar in ensuring positive business outcomes.

Join this webinar, as our experts explain the ways in which the key principles of your application organization should shift and how your company and other enterprises will need to undertake radical transformations spanning the application organization design, culture, processes, and technology.

What key questions will the webinar answer?

• What should enterprises expect to change, and what does it mean for the application organization?
• How should enterprises plan their transformation journey, keeping applications in mind?
• How can enterprises ensure and measure the success of these changes?
• How can enterprises make the model sustainable and scalable?

Who should attend?

• CIOs, CTOs, and CDOs
• IT Department Heads
• Sourcing Leaders
• Strategy Leaders
• GBS Leaders managing IT outsourcing contracts

Michel Janssen

Chief Research Officer

Everest Group

Yugal Joshi

Vice President

Everest Group

Alisha Mittal

Practice Director

Everest Group

Related Content 

• Application Transformation Services PEAK Matrix® Assessment 2021
• Making Distributed Agile Work – An Enterprise Adoption Guide
• Application Services – Preparing for the Post-Pandemic World
• The Future of Applications, Unlocking Value through Next-generation Applications
• Cloud-based Application Modernization
• Applications Transformation for the Digital Age, From Delivery Excellence to Business Value