Category: Webinars

Cracking the Code to Enterprise IT in This New Age of Disruption | Webinar

Catch Everest Group Vice President, Alisha Mittal, in this webinar as she joins a panel to discuss creating dynamic Enterprise IT plans for success in the new age of disruption. They will discuss:

  • How are key enterprise objectives evolving in this next normal?
  • What are the new fundamentals of successful Enterprise IT strategies?
  • How can you prepare and renew your IT organization to align with these new fundamentals?
  • What does it take to achieve real digital success in this next normal?
  • How can you scale innovation in this continuously disruptive environment?
  • And how can you do this rapidly and cohesively across your organization?

Register for the webinar

When

Thursday, November 10, 2022, at 8:00 am CST, 9:00 am EST, 1:00 pm GMT, 7:30 pm IST

Where

Live, virtual event

Presenters

Alisha Mittal
Vice President, Everest Group

Clifton Menezes
Global ADMnext Offer Lead, Capgemini

How to Unlock the Full Value of Cloud | Webinar

ON-DEMAND WEBINAR

How to Unlock the Full Value of Cloud

Access the on-demand webinar, delivered live on November 8, 2022.

The need for superior speed, agility, resiliency, and product innovation continues to push enterprises to adopt cloud solutions. To optimize their use of cloud and maximize benefits, enterprises are increasingly pushing industry-specific workloads to cloud to realize user experience and growth benefits.

In this webinar, our experts will discuss how enterprises can measure the value of cloud, the challenges enterprises face in realizing its benefits, and how to unlock its full potential to maximize efficiency.

What questions will the webinar answer for the participants?
• How are organizations measuring value from their cloud investments?
• What are some of the practices adopted by best-in-class organizations to realize value of cloud?
• What are the best strategies for deriving value from the cloud?

Who should attend?
• CIOs, CTOs, and CDOs
• IT and BPO department heads
• Sourcing leaders
• Strategy leaders
• GBS Leaders managing IT and BPO outsourcing contracts

Sundrani Ricky
Vice President
Ranjan Mukesh Refresh gray square 1
Vice President

Direct Sourcing as a Gateway to Total Talent Acquisition | Webinar

Everest Group’s Arkadev “Arko” Basak and Krishna Charan will join this webinar panel to discuss the direct sourcing technology’s potential to act as a gateway to total talent acquisition (TTA).

The panel will discuss:

  • The value TTA brings and potential headwinds and tailwinds associated
  • Direct sourcing insights and how purpose-built technology can act as the gateway to TTA
  • Components of direct sourcing technology to enable TTA
  • Implications and considerations for organizations

Register for the webinar

When

Thursday, October 20, 2022, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT

Where

Live, virtual event

Presenters

Arkadev “Arko” Basak
Partner, Everest Group

Krishna Charan
Practice Director, Everest Group

Saleem Khaja
COO, WorkLLama

Kevin Poll
SVP, Strategy and Business Development, WorkLLama

Joss O’Brart
Vice President Sales, Europe, WorkLLama

Register for the webinar

Unlock the Full Value of Digital Transformation in Insurance with Digital Adoption | Webinar

Sharath Hari Practice Director at Everest Group will join a panel of experts to discuss:

  • How IT and L&D teams can leverage digital adoption platforms to manage change effectively
  • How a successful digital transformation initiative can result in reduced operational expenses with lower compliance costs and faster policy/claims cycle time
  • Why a digital adoption platform needs to be at the forefront of your digital transformation journey and how it can create a continuous training ecosystem with contextual assistance

Register for the webinar

When

Wednesday, October 19, 2022, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT

Where

Live, virtual event

Presenters

Sharath Hari
Practice Director, Everest Group

Mary Elizabeth Iannone
Director, IT Business Solutions, Westland Insurance Group Ltd.

Richard Bores
DAP Evangelist, Whatfix (ex-Sentry University, Travelers)

Ravi Thakur
VP & Portfolio Head – Insurance, Infosys

Register for the webinar

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio | Webinar

ON-DEMAND WEBINAR

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio

Access the on-demand webinar, delivered live on October 18, 2022.

In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.

This webinar introduces the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.

Our experts will tackle how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They will also discuss forward-looking strategies to optimize outsourcing portfolios for 2023.

What questions will the webinar answer?

  • How should organizations balance their outsourcing portfolios through an optimal supplier, delivery locations, and talent mix?
  • How can firms add new suppliers in a strategic manner?
  • How can organizations ensure best practices are followed for work placement within the outsourcing portfolio, especially for specialist providers?
  • What forward-looking strategies can organizations follow to optimize the portfolio mix?

Who should attend?

  • Sourcing leaders
  • CPO
  • Category managers
  • Supplier management leaders
  • Heads of indirect spend
  • Outsourcing and IT/business process department leaders

How Technology Enables Strategic Contingent Workforce Management: EMEA & APAC | Webinar

Watch Everest Group Practice Director, Vignesh Kannan, as he joins this webinar to discuss the findings of an Everest Group study exploring why businesses are racing to implement advanced technologies to source and manage the contingent workforce. Vignesh will discuss how companies are using contingent workforce technology to:

  • Open new talent sourcing channels
  • Accelerate labor engagement cycle times
  • Increase innovation and productivity
  • Minimize liability and financial risks

Register for the EMEA webinar on Oct 13

Register for the APAC webinar on Oct 19

When

EMEA: Thursday, October 13, 2022, at 2:00 pm CST, 3:00 pm EST, 7:00 pm GMT

APAC: Wednesday, October 19, 2022, at 2:00 am CST, 3:00 am EST, 7:00 am GMT

Where

Live, virtual event

Presenters

Vignesh Kannan

Practice Director, Everest Group

Bronwen Fitzroy-Ezzy

Senior Vice President Enterprise Sales, APAC, Beeline

Alex Farr

VP Operations & Staffing Partnerships, EMEA, Beeline

Register for the EMEA webinar on Oct 13

Register for the APAC webinar on Oct 19

What’s Ahead After a Decade of Digital Transformation? | Webinar

ON-DEMAND WEBINAR

What's Ahead After a Decade of Digital Transformation?

Access the on-demand webinar, delivered live on October 11, 2022.

In 2013, the term digital transformation gained dominant mindshare across leading companies and has since been a priority for over a decade. The next decade promises to be dramatically different – with exciting new opportunities and critical challenges that enterprises will need to deeply understand, as they rethink their digital transformation strategies.

Join this webinar as our analysts share perspectives on what’s in store for the digital transformation industry and provide recommendations and best practices on how to keep pace with exponential technologies such as web 3.0, metaverse, and quantum computing.

What questions will the webinar answer for the participants?

  • What will digital transformation look like over the next decade?
  • What opportunities and capabilities are needed to serve this industry?
  • How will technologies, processes, and business networks evolve?
  • What were the pitfalls witnessed in the last decade, and how can we avoid them in the next decade?

Who should attend?

  • CEOs
  • CIOs
  • CTOs
  • Chief digital officers
  • Chief data officers
  • Head of cloud
  • Head of CX
  • Head of digital strategy
  • Head of digital consulting

How are Leading Organizations Delivering Exceptional Customer Experience? | Webinar

On-Demand Webinar

How are Leading Organizations Delivering Exceptional Customer Experience?

The global customer experience (CX) outsourcing market saw an astounding increase of 12-14% in 2021, with the current market size standing at US$100-102 billion. This drastic rise is due to the need for enterprises to meet customers’ growing digital demands and deliver end-to-end CX services.

CX leaders are assessing their future customer experience delivery needs, with many seeking to work with CX service providers for CX strategy support, talent management, and access to digital CX solutions.

Join this webinar as our experts discuss how CX leaders can meet the expectations of their digitally enabled customers and gain a competitive edge.

We will explore:

  • What the developing key trends in the CX industry are
  • How businesses are delivering services to their customers, and what is most effective
  • Which key factors CX leaders should consider when thinking about CX strategy
  • How global service partners can help maximize CX capabilities

Who should attend?

  • Chief customer officer
  • Chief customer experience officer
  • Head of customer experience
  • Head of customer service
  • Head of customer operations
  • VP of customer experience
  • Head of service delivery

Task Mining Playbook: Featuring Bayer Case Study | On-demand Webinar

In this on-demand webinar, Amardeep Modi, VP at Everest Group, will join a panel to discuss why organizations demand deeper visibility into people, processes, and technology.

You will learn:

  • Why traditional manual techniques for process discovery are a barrier to scale
  • How organizations can kick-start their task mining journey
  • How technology leaders can drive a shift towards task mining in their organizations, and more

Watch Now

Presenters

Amardeep Modi
VP, Everest Group

Jürgen Winandi
Group Product Manager, Automation, Bayer

Samson David
CEO, Soroco

Watch Now

Building a Sovereign and Sustainable Cloud: How are European Organisations Evolving? | Webinar

ON-DEMAND WEBINAR

Building a Sovereign and Sustainable Cloud: How are European Organisations Evolving?

Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine and ongoing programs such as GAIA-X and Cloud de confiance in France, while sustainability and the carbon footprint of digital transformation initiatives are now a board-level agenda.

Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine and ongoing programs such as GAIA-X and Cloud de confiance in France, while sustainability and the carbon footprint of digital transformation initiatives are now a board-level agenda.

Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers.

What questions will the webinar answer for the participants?

  • How are organisations in Europe and the UK embracing sovereignty and sustainability as a part of their cloud transformation?
  • What are the critical investment areas and key challenges faced in this journey?
  • What opportunities exist for technology and service providers?
  • How will this ecosystem evolve as we approach a recession?

Who should attend?

  • CIOs and CTOs
  • Sourcing and procurement leaders
  • Heads of cloud, sustainability, and government relations
  • ESG officers / Chief sustainability officers
  • Service providers and technology vendors

How can we engage?

Please let us know how we can help you on your journey.

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