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Experts in the global services terrain
As we work with our clients to understand the implications of Next Generation IT technologies, it’s clear that large enterprise adoption of public cloud IaaS is progressing more slowly than other types of cloud services (e.g., SaaS, private cloud). When we ask ourselves “why,” we continue to come back to three critical issues: Vision and [...]
During a panel on which I participated at the recent Shared Services and Outsourcing Week conference in Orlando, the topic of “hybrid models” came up again. Most of the market bandying about the term were illustrating their, or their clients’, “sophisticated” mix of outsourcing and captive shared services, when in reality – with all due [...]
Electronic Medical Records (EMR) has the ability to transform and enhance virtually all communications, transactions and analysis related to healthcare information. All 50 states are quickly adopting EMR, and the government has made adoption of EMR a cornerstone of the healthcare initiative. While EMR can have significant positive impact on physicians’ productivity, patients’ access to [...]
The advent of cloud computing has brought many exciting changes to companies’ IT strategies. One aspect of the cloud that is frequently overlooked, however, is energy efficiency. On the face of it, one might expect cloud computing to be more energy efficient than the alternative. But is it really? Let’s take a quick look at [...]
Everest Group released the Recruitment Process Outsourcing (RPO) Annual Report today. In the video below, Rajesh Ranjan, Vice President – BPO Research, talks about the fast-growing RPO market and the challenges the industry needs to address in order to sustain growth.