DALLAS and GURGAON ─ The North American outsourcing market witnessed a 15 percent decrease in transaction volume during the first quarter this year compared to the previous quarter, according to the Market Vista: Q1 2009 report on global outsourcing and offshoring activity by the Everest Research Institute. Everest analysts will hold a one-hour Webinar on [...]

DALLAS – The multi-process FAO market has grown at nearly 25% CAGR over the last few years and 2008 witnessed new contract signings in excess of US$3 billion. The supplier landscape is also maturing with 20+ established FAO suppliers capable of providing multi-process FAO services to their clients, according to a new study by Everest [...]

DALLAS ─  Although the number of new contracts for Procurement Outsourcing (PO) services declined in 2008, strong interest and expansion of existing contracts sustained a 30 percent annual growth rate, according to an Everest Research Institute study of the procurement outsourcing (PO) market. Annual contract value of PO spend surpassed the US$1 billion mark in [...]

DALLAS ─ Finance and Accounting Outsourcing (FAO) contracts signed in 2008 reached US $3 billion – the strongest year ever for new FAO spending – representing a 35 percent growth over 2007. Continued strong growth is projected in 2009, according to the Everest Research Institute’s annual study of the FAO market. FAO market fundamentals continue [...]

DALLAS – Monica Barron, Human Resources Outsourcing (HRO) senior specialist and Vice President of Research at the Everest Research Institute, has been named one of HRO Today magazine’s 2009 HRO Superstars. Regarding the Superstar honor, HRO Today cited, “These industry giants have been instrumental in helping to make outsourcing a more efficient and useful tool [...]