With the emergence of digitization, the Internet-of-Things, cloud, and other technology disruptors, IT’s role in and value proposition for the business units it supports have become integral to how competitiveness is established and maintained. Business that are incapable or unwilling to leverage the full power of the technology advances or resist adapting to the new business models that are being enabled, will, in relatively short order, become laggards in their industry and, in some cases, cease to remain in business.

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Enterprises frequently embark on significant transformational initiatives in the search of cost effective and efficient service delivery models. One solution is the deployment of shared service centers (SSC). But what are the key drivers for success?

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Everest Group has synthesized a “market perspective” on how banks and federal savings associations perceive and manage regulatory risk requirements as they relate to services delivered by third parties.

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As companies look for ways to streamline the outsourcing process, a range of reasons may make sole sourcing a viable, cost- and time-saving option — if applied wisely.

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The deal is struck. After many long, challenging months, it is finally over. The search for value generating opportunities for your organization concludes with an agreement with a third party that provides confidence for real value creation. If ever there were a time to celebrate—this is NOT it.

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