Category: Events

AGS Live | Unleashing Success: Empowering Mid-Market Companies with Innovative Workforce Solutions | Webinar

Webinar

Unleashing Success: Empowering Companies of All Sizes to Fulfill Their Potential via Innovative Workforce Solutions

December 14, 2023 |
9:30 AM - 10:15 AM IST

Krishna Charan, Vice President, Business Process Services, Everest Group will join industry experts to discuss how with a strategic workforce partner and a well-executed workforce strategy, companies of all sizes can achieve significant increase in cost savings, visibility and access to great talent as they scale their business.

They will discuss:

• Current economic landscape in APAC and its impact on global companies operating in APAC
• Different ways for companies to drive sustainable growth amidst the uncertainty in global markets
• Trends, advantages and even misconceptions of adopting innovative workforce solutions

Register

Bhadola Somya
Krishna Charan
Vice President, BPS, Everest Group
Riya Munjal 1
David Barr
Executive Director, APAC, Allegis Global Solutions
Kumar Santhosh
Aniruddha edited

Key Issues 2024: Creating Accelerated Value in a Dynamic World | Webinar

ON-DEMAND WEBINAR

Key Issues 2024: Creating Accelerated Value in a Dynamic World

In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Creating accelerated value has become paramount for business leaders.

How do you achieve accelerated value? Enterprises must embrace innovation while effectively managing change. This approach will help businesses navigate rapid transformation while ensuring stability and sustainability.

Watch this webinar to gain valuable insights into the current perspectives of IT-BP industry leaders.

We discussed the major concerns, expectations, and trends for 2024 and provided recommendations on how to drive accelerated value from global services – helping position organizations to plan and align goals and succeed in 2024.

What questions has the webinar answered for the participants?

  • What are the key challenges and priorities and the outlook for global services in 2024?
  • What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations?
  • Which digital services and next-generation capabilities are expected to be in demand?
  • How will generative AI impact the global services industry?
  • How are outsourcing deals, enterprises’ leverage of service providers, and bill rates expected to change?

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads
Agarwalla Hrishi
Vice President
Malhotra Bhanushee
Practice Director
Mittal Alisha
Vice President
Ranjan Rajesh
Partner

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

Virtual Roundtable

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing

December 7, 2023 |
9 AM EST | 7:30 PM IST

Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

By identifying previously untapped talent pools that can provide leverage in various roles across the outsourcing industry, impact sourcing can create both inward (business) and outward (social) impact for service provider organizations.

Join Everest Group experts and Sustainability Fellows for an engaging discussion on creating meaningful and intentional impact sourcing programs that benefit both the business and the community. Together and with your peers, we will discuss what is needed to implement impact sourcing and how to be an agent of positive change in your community.

Participants will:

• Learn what peak impact sourcing looks like
• Explore foundational frameworks to design an impact sourcing program
• Uncover what success looks like
• Engage in a discussion around policy and best practices
• Discuss ways to steer the buyers’ mindset toward impact sourcing

Who should attend?

• Services provider stakeholders
• Internal diversity and inclusion leaders
• Sustainability leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Dutta Anik
Senior Analyst
Everest Group
Singh Prateek
Practice Director
Everest Group
Soni Rita B
Principal Analyst, Impact Sourcing & Sustainability Research

Generative AI’s Role in Modern Procurement: Use Cases and Impact | Webinar

ON-DEMAND WEBINAR

Generative AI's Role in Modern Procurement: Use Cases and Impact

In today’s business landscape, streamlined and efficient procurement processes are essential for sustained growth. It is imperative for procurement to embrace leading-edge technologies such as generative AI to stay competitive.

Generative AI’s ability to optimize procurement processes, mitigate risks, and enhance decision-making is transforming the way organizations operate, making it a key tool for resilience, cost savings, and strategic advantage.

Watch this webinar to hear our analysts discuss generative AI use cases across the source-to-pay value chain, implementation challenges, and the essential steps to harness the technology’s full potential.

What questions has the webinar answered for the participants?

  • What is the impact of generative AI across the source to pay value chain?
  • What business challenges can generative AI solve for procurement organizations?
  • Who are the technology providers in the generative AI space that organizations can work with?
  • How are organizations using AI in procurement?
  • What are the adoption trends of generative AI in procurement?
  • What are the risks, challenges, and barriers to generative AI adoption?

Who should attend?

  • CPOs
  • Category managers
  • Indirect sourcing leaders
  • Supplier management leaders
  • Strategic sourcing leaders
  • CIOs, CTOs
  • Procurement technology providers
Fong Amy Refresh gray square
Partner
MicrosoftTeams image 48
Senior Analyst
Malhotra Bhanushee
Practice Director

How AR Teams Use Research to Support Sales and Position for Competitiveness | LinkedIn Live

LINKEDIN LIVE

How AR Teams Use Research to Support Sales and Position for Competitiveness

View the event on LinkedIn, which was delivered live on Thursday, November 30, 2023.

🔍 Analyst relations (AR) teams of service and tech providers are facing increasing pressure to demonstrate the tangible value and impact of research investments for increased competitiveness and market success.

🚀 Watch this LinkedIn Live with Everest Group experts and Allan Racey, Global Talent Services Lead with Accenture. The speakers explore the strategies and that enable AR teams to bridge the gap between research and growth. This session was designed to equip AR professionals with the knowledge and tools they need to better utilize their existing research investments and identify key opportunities where custom research can effectively strengthen sales initiatives.

🎙️ Participants had  the opportunity to hear about instances where AR teams have achieved alignment with research investments and the objectives of their sales teams.

What questions does the event answer for participants?

  • How can AR teams better utilize their existing research memberships to drive value for their sales organization?
  • How can AR professionals better communicate the link between research and competitiveness and growth initiatives?
  • How can AR teams shape the discussion with their sales organization on how to leverage the value from research?

Meet the Presenters

Menzigian Katrina (1)
Vice President, Analyst Relations Engagement
Everest Group
Norton Molly
Global Client Director
Everest Group

CPG GBS Leadership Exchange: Journey to the Future of GBS | CPG GBS Leadership Community Event

CPG GBS Leadership Community EVENT

CPG GBS Leadership Exchange: Journey to the Future of GBS

November 29, 2023 |
10:00 AM EST | 8:30 PM IST

Over the years, GBS organizations in the consumer packaged goods (CPG) industry have risen as a competitive differentiator for their global enterprises. From supporting a wide array of service segments to housing critical capabilities, the GBS organization’s influence has only become stronger.

In this session, Everest Group will host a gathering and open discussion for the CPG GBS community and discuss findings from Everest Group’s recently concluded flagship research on the CPG GBS industry. Conversations will cover key imperatives across areas such as talent employability, service innovation, the future of work, and more.

Participants will explore:

• The latest CPG GBS market trends
• Common priorities among CPG GBS peers
• Learnings and best practices

Who should attend?

• CPG GBS leaders
• CPG GBS strategy heads

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Aggarwal Rohitashwa B
Partner
Everest Group
Arora Jimit B
Partner
Everest Group
Kops Deborah
Sourcing Change, Principal
Everest Group

The State of GBS: Opportunities and Success Strategies for GBS Leaders | Webinar

on-demand webinar

The State of GBS: Opportunities and Success Strategies for GBS Leaders

The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. Additionally, companies are using outdated cost and performance metrics that aren’t aligned with the evolving model to evaluate most GBS organizations.

Despite these challenges, the GBS model is witnessing strong demand, positioning GBS leaders with a unique opportunity to unlock more value for the enterprise and solidify their differentiation.

In this webinar, our GBS expert analysts discussed key insights into the latest GBS developments, emerging themes, challenges and opportunities, and success-driving initiatives for 2024.

What questions has the webinar answered for the participants?

  • How is the GBS model evolving (size and growth)? What’s driving growth?
  • What are the challenges faced by GBS leaders? What are they doing to overcome these challenges?
  • What are the opportunities for GBS organizations in 2024?

Who should attend?

  • CIOs, CTOs
  • HR leaders
  • IT and BPO strategy heads
  • GBS heads
  • GCC heads
  • Shared Services leaders
  • IT and BPO department heads
  • Global sourcing managers
Agarwal Anish
Practice Director
Malhotra Nikhil
Practice Director
Singh Shivani
Senior Analyst

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar

ON-DEMAND WEBINAR

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC

Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models, emerging location trends, and innovative pricing constructs to optimize the value they achieve from service providers.

In this on-demand webinar, Everest Group analysts will explore how APAC buyers can develop forward-looking sourcing strategies with the potential of advancing innovation in their outsourcing relationships and portfolios as value acceleration takes priority in 2024.

What questions will the on-demand webinar answer for the participants?

  • What are the top forward-looking strategies in APAC for outsourced services buyers for 2024?
  • What location strategies are sourcing leaders planning to adopt in 2024 to achieve increased value from their service provider portfolio?
  • What are the pricing trends and forecasts in APAC?
  • What are the new-age commercial models observed in the APAC market?
  • How should APAC-focused procurement leaders shape their contracting and negotiation strategies in 2024?

Who should attend?

  • CIOs, CTOs, CPOs, heads of procurement, and heads of outsourcing
  • Category managers
  • Indirect sourcing leaders
  • Buyers of outsourced services
  • Strategic sourcing leaders
  • IT and BPO department leaders
  • Supplier management leaders
  • GBS leaders managing IT and BPO outsourcing contracts
  • Price-to-win teams from service providers
  • Service Providers’ sales leaders and country heads
Ashutosh Dhoot
Bhanushee Malhotra
Ashish Sehdev
Mihir Sinha

Modernizing the Strategic Sourcing Process with Technology | Virtual Roundtable

virtual roundtable

Modernizing the Strategic Sourcing Process with Technology

November 15, 2023 |
10:30 AM EST | 9 PM IST

Join industry thought leaders and stakeholders for an engaging virtual roundtable discussion on how to drive meaningful impact in outsourced services spend through digitalization and modern sourcing practices.

Attendees will discuss best practices for effectively measuring the impact of sourcing strategies through tech and methods for aligning this impact with your organization’s broader objectives. We’ll also explore how to cultivate collaborative relationships with suppliers for sustained success.

Sourcing leaders will come away with actionable insights and strategies that can be immediately implemented to elevate sourcing practices.

Participants will discuss:

• Cutting-edge technology trends that are reshaping sourcing strategies
• Best practices for measuring impact, including proven methodologies to measure the impact of your sourcing strategies through tech
• Ways to align your sourcing strategies with broader business objectives, ensuring that your efforts drive meaningful results and growth
• Approaches for fostering collaboration with suppliers through tech, ensuring inclusivity and long-term success in the sourcing ecosystem
• Strategies that you can implement immediately

Who should attend?

• Procurement leaders
• Category managers
• Sourcing managers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Hanjura Khushboo
Khushboo Hanjura
Senior Analyst
Hung Shirley
Shirley Hung
Partner
Malhotra_Bhanushee
Bhanushee Malhotra
Practice Director

Exploring Generative AI in the Future of Work | Webinar

Webinar

Exploring Generative AI in the Future of Work

November 15, 2023
9:00 AM PT | 12 PM ET

Everest Group Practice Director, Sailesh Hota, will join industry experts to explore how companies are looking to advances in generative AI technology to drive human-centered opportunities and outcomes. They will discuss:

  • Potential use cases in talent acquisition and HR
  • Considerations and risks in the world of work
  • How an enterprise could be successful with AI
  • Human-centered opportunities and outcomes with AI

Register 

Sailesh Hota
Practice Director, Everest Group
Matt Malden
Chief Product Officer, Globality

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