About Us

Partner

Frank Mueller has more than thirty years of multi-national healthcare industry operations, strategic consulting, outsourcing, senior management, and business development expertise, and has worked with clients and established delivery, sales and operations teams throughout North America and Western Europe.

Prior to Everest Group, Frank was for six years a Partner and Senior Executive at Accenture. One of his most expansive engagements while there involved assisting a large Integrated Delivery Network, or  IDN, with outsourcing its primary information technology (IT) functions, and implementing a clinical transformation with the medical and clinical staff as part of a long-term transformational outsourcing engagement. The initiative initially encompassed three target areas for proof of concept in one facility, and was thereafter reshaped to meet specific client needs and rolled out to the other hospitals in the organization. The engagement resulted in measurable cost of supplies savings, increased patient and physician satisfaction, and allowed the client to more effectively establish performance targets for nursing and other ancillary units in terms of cost containment and reduction of physician variability.

During his 17 years at First Consulting Group, which several years ago was acquired by CSC to become its healthcare practice, Frank held a variety of senior executive roles. As Vice President of Outsourcing, he was responsible for establishing policies and procedures for successful transition and management of 12 major contracts with 32 hospitals and total contract value of more than US$750 million. As Managing Director-Europe, he established the firm’s U.K. consulting practice and grew it to more than 150 consultants across five countries in three years, opened six offices, acquired two consulting companies, and integrated experts from the U.S. and European practices. While at First Consulting Group he was also involved in assisting non-healthcare companies enter the healthcare field, e.g., financial organizations offering advanced technology to hospitals and clinics, and airline companies providing supply chain technology-based tracking systems to major teaching hospitals.

Before First Consulting Group, Frank was Chairman and CEO of Healthserv, Inc., a start-up company that developed expert systems to integrate into existing applications, primarily as a tool for hospitals and physicians to increase payments and reduce denials from Medicare and Medicaid. Earlier in his career, Frank was a National Healthcare Partner for Laventhol & Horwath (an international accounting firm), and a sales representative for Burroughs Corporation, selling accounting systems to clinics, physicians, and small hospitals.

Frank has an MS from California State University at Long Beach, and a BA in Communications from the University of Southern California.