SIAM Is the Hot Service Provider Management Model in Europe | Market Insights™

Posted On January 31, 2014

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Third-party Service Integration and Management (SIAM) has emerged as the latest service provider management model in Europe as increasing scale and complexity of technology and global services is pushing some mature buyers to look to outsource the management of their service provider portfolio.

Several factors are driving adoption of third-party SIAM:

  • Improving operational efficiency
  • Increasing service provider mix
  • Technology disruption

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