Expanding Horizons: Insurance BPO Moving to New Shores | Market Insights™

Posted On January 26, 2014

Insurance BPO SPL 2013 Insight 1 EGR-2013-11-R-1032-I1

 

While still mostly based in the U.S. and UK, insurance BPO is expanding into newer geographies. In the 2007-2010 period, the U.S. and UK accounted for 90%+ of all insurance BPO activity, while in 2011-2012, they accounted for 75% of the activity.

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