- Enterprise IT As-A-Service™
- Strategic Sourcing
- Business Transformation
- Service Optimization
- Service Provider Consulting
Tuesday, November 19 | 8 a.m. CST, 9 a.m. EST, 2 p.m. GMT, 7:30 p.m. IST
We all like choices. If our hybrid car runs low on battery, the gasoline kicks in. If our solar panels don’t produce enough energy, a backup battery or generator kicks in.
Same goes for the global services industry. Buyers have traditionally used a mix of Global In-house Centers (GICs) and service providers in their sourcing portfolios for added value, such as delivery speed, flexibility, operational resiliency and investment leverage. More recently, some have embraced other hybrid elements in their sourcing models – joint venture, virtual/assisted GIC, build-operate-transfer (BOT), etc. These hybrid models are neither pure GIC nor pure outsourcing constructs, and are meant to capture benefits of both GIC and outsourcing models.
Our panelists will address the following questions on hybrid sourcing:
This one-hour webinar will also provide an update on the global services market in Q3, including offshoring trends in Asian locations.