Wednesday, January 23, 2013 | 9 a.m. CST

Download the webinar presentation

View the webinar recording


What does the new year hold for the global services market? In what ways will industry-specific expertise drive service provider differentiation? How will Global In-house Centers (GICs) evolve and what value will organizations expect?  What’s in store for cloud and how will the interplay between cloud and traditional IT Services progress?

Our panel of experts will offer answers to all of the above questions and more.

Join us for a one-hour webinar that will cover trends and provide an outlook for 2013 for the following areas:

  • Business Process Outsourcing (BPO)
  • Global Sourcing
  • Cloud / IT Services
  • Pricing

2013 Prediction Panel:

Related Content: