A New Capital of Call Centers – New York Times | In The News

Posted On November 25, 2011

The Philippines has overtaken India as the hub of call centers. Everest Group’s Research Director Salil Dani offers the statistics in the New York Times article that the call center business is growing at 25 to 30 percent a year in the Philippines, compared to 10 to 15 percent in India. Read more.

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