Post Financial Crisis: South Africa and its BPO Offering – Sourcing Focus | In The News

Posted On March 30, 2011

Everest Group’s latest Market Vista report found that the global outsourcing market is undergoing a shift to focus less on labor arbitrage and more on quality due to M&A activities and vendor consolidation. Benefitting from this shift, Africa could become the new frontier in global services. Read more.

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