- Enterprise IT As-A-Service™
- Strategic Sourcing
- Business Transformation
- Service Optimization
- Service Provider Consulting
North American transaction volumes increased by 24 percent while ACV decreased by 10 percent over Q3.
DALLAS, February 7, 2011 ─ Building on the momentum gained in mid-2010, the global outsourcing and offshoring market continued on a growth trajectory with eight mega deals, each having a contract value over $1 billion, announced in the fourth quarter of 2010, according to Everest Group, an advisory and research firm on global services. The number of outsourcing transactions was at a 36-month high while captive activity continued to remain healthy. There was also significant offshore activity reported with buyers and service providers setting up their delivery centers in many locations. A one-hour Webinar will be held February 10, 9 a.m. CST, to present study findings and insights.
Everest Group’s Market Vista: Q4 2010, a quarterly report on global outsourcing and offshoring activity, reports global transaction volumes reached a three-year high with deals accounting for about US$4.9 billion in annual contract value (ACV). Compared to the previous quarter, the outsourcing market grew by 6 percent in terms of transactions and 44 percent by ACV. Compared to Q3 2010, the IT Outsourcing (ITO) market increased by 16 percent in terms of transaction volume, and the number of Business Processing Outsourcing (BPO) transactions slightly dipped.
Other fourth quarter 2010 findings include:
“The fourth quarter capped off a year where we saw the global sourcing market gain traction in terms of transactions yet, for the most part, see lower annual contract values,” said Eric Simonson, managing partner of Research. “This trend is reflective of a steady rebounding of the recessionary economy as companies refocused on their sourcing strategies and consider ways to optimize their existing sourcing portfolios.”
Everest Group’s quarterly Market Vista reports provide data and analysis of deal trends in the outsourcing and offshoring market, captive landscape, current and emerging locations and key supplier intelligence insights. Everest Group’s industry trends research complements the Market Vista reports through quarterly updates focused on industry specific global sourcing data, developments and insights across four industries (BFSI, MDR, Healthcare and Energy and Utilities).
The Market Vista Q4 report also includes these focus sections:
Quarterly Market Vista reports comprise key developments among 20 leading global service providers. Traditional service provider profiles include Accenture, ACS Xerox, Atos Origin, Capgemini, Convergys, CSC, AON Hewitt, HP Enterprise Services, IBM, Dell Services and Unisys. Offshore-centric supplier profiles include Cognizant, EXL, Genpact, HCL, Infosys, Mahindra Satyam, Tata Consultancy Services, Wipro and WNS.
The Webinar will be held February 10 at 9 a.m. CST; 3 p.m. GMT Standard Time. To register, please visit: research.everestgrp.com/Events/Webinars.
Market Vista is a subscription service with four reports published per year, now enhanced to also include location datasets, Breaking Viewpoint briefings, Market Vista Primer and Global Locations Insights newsletter. For information about the Market Vista: Q4 2010 report or other research services, please visit http://research.everestgrp.com/, e-mail firstname.lastname@example.org or call +1-214-451-3110.