Why does it take so long to put an outsourcing deal together? Contrary to what companies might think, it’s not solely a matter of complexities in the issues, nor is it due primarily to the nature of the risks involved. Responding to clamor from buyers and suppliers around the months or years it takes to plan and negotiate an outsourcing deal – and the cost of a lengthy deal-structure process – we explored the issues impacting the process. By Marvin Newell, Principal, Everest Group
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