- Enterprise IT As-A-Service™
- Strategic Sourcing
- Business Transformation
- Service Optimization
- Service Provider Consulting
DALLAS and GURGAON ─ The North American outsourcing market witnessed a 15 percent decrease in transaction volume during the first quarter this year compared to the previous quarter, according to the Market Vista: Q1 2009 report on global outsourcing and offshoring activity by the Everest Research Institute. Everest analysts will hold a one-hour Webinar on May 19, 9 a.m. CST, to present study findings and insights.
Comparing Q1 2009 to Q4 2008, the study findings include:
“While the American outsourcing market declined, the BFSI market saw an increase in activity, primarily driven by European financial services companies,” said Eric Simonson, Managing Principal, Everest Research Institute. “We believe that overall market activity is likely to see an uptick by the fourth quarter this year and onward.”
The Institute’s quarterly Market Vista reports provide data and analysis of deal trends in the outsourcing and offshoring market, captive landscape, current and emerging locations, key supplier developments, and key developments across the top 20 financial services companies globally. The Market Vista Q1 report also includes special sections on industry-specific FAO and an analysis of the outsourcing market in Eastern Europe.
Other insights for first quarter 2009 activity include:
Quarterly Market Vista reports include key developments among 20 leading global suppliers. Traditional supplier profiles include Accenture, ACS, Atos Origin, Capgemini, Convergys, CSC, EDS, Hewitt, IBM, Perot Systems and Unisys. Offshore-centric supplier profiles include Cognizant, EXL, Genpact, HCL, Infosys, Tech Mahindra, Tata Consultancy Services, Wipro and WNS.
The 45-minute Webinar, followed by 15 minutes of questions and answers with participants, will take place on May 19 at 9 a.m. CDT; 10 a.m. EDT; 3 p.m. GMT Standard Time; 7:30 p.m. India Standard Time.